Vodafone begins to report the new roaming conditions from July 2022

2022-06-16 01:06:05 By : Ms. Betty Zhang

We are approaching the end of the roaming agreement, which will end on June 30, 2022 and will give way to an extension until 2032, according to which citizens cannot be subject to surcharges for calls or data used while traveling within the Union Europe, in addition to setting maximum prices.The new regulation on itinerancy or roaming establishes lower wholesale rates.These are costs charged by local mobile operators in exchange for access to their networks, so that visiting mobile operators and their customers benefit from roaming abroad.Due to the proximity of the arrival of the new roaming, the different operators are communicating to their clients what the new conditions will be that they will take advantage of, taking into account the limits set.Wholesale caps are set at levels that ensure operators can maintain and recover the cost of providing roaming services to consumers.For data services, the new regulation establishes the following wholesale limits: €2/GB in 2022, €1.8/GB in 2023, €1.55/GB in 2024, €1.3/GB in 2025 , 1.1 euros/GB in 2026 and 1 euro/GB from 2027 onwards.For voice telephony: 0.022 euros/min in 2022-2024 and 0.019 euros/min from 2025 onwards.SMS: €0.004/SMS in 2022-2024 and €0.003/SMS from 2025 onwards.For example, in the case of Vodafone roaming, for a line with unlimited data, the SMS received is as follows:VF Info: When traveling through the European Union, United Kingdom, United States, Iceland, Norway, Liechtenstein, Switzerland, Turkey, Vatican, Kosovo and Monaco you will have 44 GB per month [will vary in other rates with giga limit] to use in roaming at no additional cost from 07/08 and from 07/01 the price of extra consumption abroad will be charged according to the reasonable use policy: 2.42 euros/GB;0.027 euros/min and 0.005 euros/SMS.This new agreement also establishes a series of measures that consumers will benefit from when they travel.For example, consumers will benefit from access to roaming services when traveling with the same quality as when using them at home.Consumers who usually have 5G services in their country will also be able to enjoy 5G roaming services.If specific factors could affect the quality of roaming, operators would be required to promptly inform their customers.Roaming regulations in EuropeFrom now on, operators will be obliged to adequately inform their customers about possible surcharges abroad, so that they can make an informed decision whether to use such services as calling customer service numbers, assistance services or companies. insurance.The new regulation guarantees that citizens have better access to emergency communications with free location of the people who make the calls.Operators shall ensure that citizens are informed of the possibility of accessing emergency services through "112", the single European emergency number and other alternative means of access, such as real-time text or available applications ("apps"), for people with disabilities.