FACUA • Writing • Technology • 07/14/2022The new regulation improves mobile services with respect to current legislation for people moving around the European Union.The European Parliament and the European Council approved in April 2022 the extension of the "Roam like at home" program that allows Europeans to receive the same mobile service conditions at no extra cost when making calls, sending messages and browsing in any country of the European Union until 2032.The current legislation is part of the digital transformation strategy, which consists of the integration of digital technologies in companies and their impact on society.The “Roam like at home” programSince the "Roaming Regulation" came into force in June 2017, and which expired this year, around 170 million people have been able to connect while traveling in the EU and the European Economic Area Countries (Iceland, Liechtenstein and Norway) at the same price as at home, as mobile phone roaming charges were abolished in the aforementioned territories.The regulation has brought with it that the use of roaming has increased 17 times in the summer of 2019 compared to the last summer before the elimination of its extra costs, that of 2016.Better quality, more servicesThe implementation of new technologies, such as 5G networks, and a growing number of telephone users who use more data than ever have made it necessary to review the regulations.In addition to an extension of the same for 10 more years, the recently approved program extends the rules with respect to previous years: it implies an improvement in mobile services for people who move around the Union, which includes having the same quality and connection speed than in your country if the same conditions are met in the network, as well as allowing travelers to access emergency services, either through calls, messages or applications, without any charge.Mobile service operators for their part must inform users about the extra costs of using special services while roaming, such as technical or customer service from airlines or insurance companies.Finally, updating the rules ensures that the system is sustainable for mobile service providers and will maintain incentives to invest in networks.European Union /Design: MargenBlanco.es |Development: Study Nexos |AccessHelp us maintain our independence and reduce advertising as much as possible to finance us.